works

WhiteSquare

Rebranding, Social Media, Performance Marketing, 3D, Content, Marketplace

Client • 

DigiMedia Technologies

Location • 

Delhi, India

Date • 

January 19, 2022

Building India’s Premium Smart Karaoke Brand From the Ground Up.

DESCRIPTION

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WhiteSquare specializes in entertainment electronics, particularly Android-based karaoke systems. Their products offer versatile usage, allowing users to enjoy Netflix, OTT shows, and music via Spotify, all with high-quality sound.

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ABOUT CASE

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We collaborated closely with Whitequare, providing a wide range of services from content creation to brand development. Our work included developing a comprehensive branding and marketing strategy, redesigning their logo, and redeveloping their website to align with their design guidelines. We also managed their e-commerce store and launched campaigns to position Whitequare as a lifestyle brand. On top of that, we revamped all of their social media platforms with innovative design elements, engaging media, and a fresh approach. Our goal was to create a new image for Whitequare that accurately reflects their brand identity and resonates with their target audience.

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Challenge

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Building India’s Premium Smart Karaoke Brand From the Ground Up

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WhiteSquare’s products were technologically advanced and highly differentiated, but the Indian karaoke market was still extremely niche.

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At the time:

  • Sales averaged only 1–2 units per month
  • The brand had no strong eCommerce presence
  • There was no retail distribution network
  • The existing social media presence lacked direction
  • Instagram had accumulated large amounts of fake followers
  • Marketing relied mostly on boosting random posts without a long-term strategy

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The biggest challenge, however, was positioning the product itself.

Consumers did not fully understand:

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- What the product was
- Why it was valuable
- And why it justified a premium price point

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Social Noon was brought in to completely reposition the brand and build a scalable ecosystem around it.

Case Approach

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Instead of marketing WhiteSquare as “just another speaker brand,” we positioned it as an entertainment lifestyle brand built around experiences, emotions, and social connection.

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The strategy focused on:

  • Category creation
  • Brand storytelling
  • Retail expansion
  • Marketplace growth
  • D2C sales infrastructure
  • Emotional positioning
  • International market presence

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The goal was to make karaoke aspirational rather than niche.

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Brand Repositioning & Identity Development

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We began with a complete brand refurbishment project focused on modernizing WhiteSquare’s identity and long-term perception.

This included:

  • Brand voice development
  • Brand architecture
  • Communication strategy
  • Personality mapping
  • Typography systems
  • Color systems
  • Logo explorations
  • Tagline development

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We presented:

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3 logo directions

3 tagline concepts

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to establish the future direction of the brand.

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The challenge was especially complex because older inventory still carried the previous branding, requiring careful management of the transition process to avoid customer confusion.

Rebuilding the Digital Ecosystem

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One of the first strategic decisions we made was:

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Completely dropping the original Instagram account

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The existing account had low-quality engagement and a large fake following base that negatively affected perception and organic reach.

We rebuilt the brand digitally from scratch by:

  • Launching a new international Instagram account
  • Establishing LinkedIn presence
  • Launching Twitter/X communication
  • Building a cleaner visual direction
  • Creating a premium social media identity

This became the foundation for all future communication.

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Marketplace & eCommerce Expansion

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After stabilizing the brand digitally, we focused on scaling discoverability and sales through marketplaces.

We:

  • Built Amazon listings
  • Created Flipkart storefronts
  • Developed marketplace brand pages
  • Optimized product positioning
  • Structured D2C and marketplace campaigns

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International expansion was also initiated through:

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Singapore

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where WhiteSquare’s headquarters were based.

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We helped launch the products on:

  • Lazada
  • Shopee

working closely with marketplace management partners to establish product visibility for WhiteSquare’s flagship product:

PWS 60

Retail Expansion With Croma

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One of the biggest milestones was taking WhiteSquare offline into mainstream retail.

We helped onboard the brand into:

Croma (Tata Group)

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One of India’s largest electronics retail chains.

The rollout included:

  • Product onboarding
  • Retail coordination
  • Store-level support
  • Marketplace synchronization
  • Retail marketing assistance

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The products were successfully launched across:

30 Croma stores

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along with placement on:

Croma.com

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Within a short period, average store sales scaled to:

~2 units per store

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while Amazon sales reached:

19+ units per month

Product Positioning Strategy

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A key growth driver was creating unique personalities for each product instead of marketing all products identically.

We strategically positioned each SKU for different audience segments.

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- PWS 30N — Fun Packed Karaoke

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Positioned as:

  • Lightweight
  • Portable
  • Youth-focused
  • Travel-friendly

The product was marketed toward:

  • Young users
  • Individuals
  • Casual entertainment audiences

The messaging emphasized:

“Entertainment Anytime, Anywhere.”

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- PWS 50N — Big, Loud & Powerful

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This product was positioned around:

  • Power
  • Group entertainment
  • Loud performance
  • Social experiences

The target audience included:

  • Families
  • Group users
  • Consumers aged 27–45

The communication focused on immersive entertainment experiences.

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- PWS 60 — Premium & Revolutionary

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As the flagship SKU, PWS 60 was positioned as:

  • Premium
  • Futuristic
  • Lifestyle-oriented
  • Technology-first

The product featured:

  • Rotatable touchscreen
  • Enhanced Android integration
  • Superior sound performance

The target audience included:

  • High-income households
  • Couples
  • Premium entertainment buyers

The goal was to create aspiration around the product rather than simply selling specifications.

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The “Karaoke Brings” Campaign

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To emotionally connect the brand with consumers, we created a long-term campaign called:

“Karaoke Brings”

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The campaign focused on the emotional impact of music and karaoke in people’s lives.

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Instead of promoting features, the campaign highlighted:

  • Family bonding
  • Happiness
  • Nostalgia
  • Friendship
  • Personal moments
  • Shared entertainment experiences

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This campaign became a central part of WhiteSquare’s brand storytelling and helped humanize the technology.

Scaling D2C & Marketplace Sales

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From April onward, we aggressively focused on:

  • Marketplace growth
  • D2C performance
  • Retail support
  • Product campaigns
  • Conversion-focused creatives

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Over time:

Amazon sales scaled to 5–6 orders per day

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while the website also began generating direct monthly orders through the D2C ecosystem we created.

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At the same time, the brand continued expanding into:

  • Additional retail partnerships
  • New marketplace opportunities
  • Wider national distribution

including discussions with:

Reliance Digital

Case Goal:

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WhiteSquare evolved from a struggling niche electronics brand into one of the few recognizable smart karaoke brands in India.

Key Outcomes

  • Complete brand repositioning
  • Stronger premium perception
  • Retail expansion into Croma
  • Marketplace expansion across India & Singapore
  • Scalable D2C infrastructure
  • Improved social media ecosystem
  • Product-specific positioning strategy
  • Consistent monthly marketplace sales
  • Stronger consumer understanding of the category

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Most importantly, the project helped establish karaoke as an aspirational entertainment category rather than a niche product segment.

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