works

WhiteSquare

Rebranding, Social Media, Performance Marketing, 3D, Content, Marketplace

Client • 

DigiMedia Technologies

Location • 

Delhi, India

Date • 

January 19, 2022

Building India’s Premium Smart Karaoke Brand From the Ground Up.

DESCRIPTION

WhiteSquare specializes in entertainment electronics, particularly Android-based karaoke systems. Their products offer versatile usage, allowing users to enjoy Netflix, OTT shows, and music via Spotify, all with high-quality sound.

ABOUT CASE

We collaborated closely with Whitequare, providing a wide range of services from content creation to brand development. Our work included developing a comprehensive branding and marketing strategy, redesigning their logo, and redeveloping their website to align with their design guidelines. We also managed their e-commerce store and launched campaigns to position Whitequare as a lifestyle brand. On top of that, we revamped all of their social media platforms with innovative design elements, engaging media, and a fresh approach. Our goal was to create a new image for Whitequare that accurately reflects their brand identity and resonates with their target audience.

Challenge

Building India’s Premium Smart Karaoke Brand From the Ground Up

WhiteSquare’s products were technologically advanced and highly differentiated, but the Indian karaoke market was still extremely niche.

At the time:

  • Sales averaged only 1–2 units per month
  • The brand had no strong eCommerce presence
  • There was no retail distribution network
  • The existing social media presence lacked direction
  • Instagram had accumulated large amounts of fake followers
  • Marketing relied mostly on boosting random posts without a long-term strategy

The biggest challenge, however, was positioning the product itself.

Consumers did not fully understand:

- What the product was
- Why it was valuable
- And why it justified a premium price point

Social Noon was brought in to completely reposition the brand and build a scalable ecosystem around it.

Case Approach

Instead of marketing WhiteSquare as “just another speaker brand,” we positioned it as an entertainment lifestyle brand built around experiences, emotions, and social connection.

The strategy focused on:

  • Category creation
  • Brand storytelling
  • Retail expansion
  • Marketplace growth
  • D2C sales infrastructure
  • Emotional positioning
  • International market presence

The goal was to make karaoke aspirational rather than niche.

No items found.
Brand Repositioning & Identity Development

We began with a complete brand refurbishment project focused on modernizing WhiteSquare’s identity and long-term perception.

This included:

  • Brand voice development
  • Brand architecture
  • Communication strategy
  • Personality mapping
  • Typography systems
  • Color systems
  • Logo explorations
  • Tagline development

We presented:

3 logo directions

3 tagline concepts

to establish the future direction of the brand.

The challenge was especially complex because older inventory still carried the previous branding, requiring careful management of the transition process to avoid customer confusion.

Rebuilding the Digital Ecosystem

One of the first strategic decisions we made was:

Completely dropping the original Instagram account

The existing account had low-quality engagement and a large fake following base that negatively affected perception and organic reach.

We rebuilt the brand digitally from scratch by:

  • Launching a new international Instagram account
  • Establishing LinkedIn presence
  • Launching Twitter/X communication
  • Building a cleaner visual direction
  • Creating a premium social media identity

This became the foundation for all future communication.

Marketplace & eCommerce Expansion

After stabilizing the brand digitally, we focused on scaling discoverability and sales through marketplaces.

We:

  • Built Amazon listings
  • Created Flipkart storefronts
  • Developed marketplace brand pages
  • Optimized product positioning
  • Structured D2C and marketplace campaigns

International expansion was also initiated through:

Singapore

where WhiteSquare’s headquarters were based.

We helped launch the products on:

  • Lazada
  • Shopee

working closely with marketplace management partners to establish product visibility for WhiteSquare’s flagship product:

PWS 60

Retail Expansion With Croma

One of the biggest milestones was taking WhiteSquare offline into mainstream retail.

We helped onboard the brand into:

Croma (Tata Group)

One of India’s largest electronics retail chains.

The rollout included:

  • Product onboarding
  • Retail coordination
  • Store-level support
  • Marketplace synchronization
  • Retail marketing assistance

The products were successfully launched across:

30 Croma stores

along with placement on:

Croma.com

Within a short period, average store sales scaled to:

~2 units per store

while Amazon sales reached:

19+ units per month

Product Positioning Strategy

A key growth driver was creating unique personalities for each product instead of marketing all products identically.

We strategically positioned each SKU for different audience segments.

- PWS 30N — Fun Packed Karaoke

Positioned as:

  • Lightweight
  • Portable
  • Youth-focused
  • Travel-friendly

The product was marketed toward:

  • Young users
  • Individuals
  • Casual entertainment audiences

The messaging emphasized:

“Entertainment Anytime, Anywhere.”

- PWS 50N — Big, Loud & Powerful

This product was positioned around:

  • Power
  • Group entertainment
  • Loud performance
  • Social experiences

The target audience included:

  • Families
  • Group users
  • Consumers aged 27–45

The communication focused on immersive entertainment experiences.

- PWS 60 — Premium & Revolutionary

As the flagship SKU, PWS 60 was positioned as:

  • Premium
  • Futuristic
  • Lifestyle-oriented
  • Technology-first

The product featured:

  • Rotatable touchscreen
  • Enhanced Android integration
  • Superior sound performance

The target audience included:

  • High-income households
  • Couples
  • Premium entertainment buyers

The goal was to create aspiration around the product rather than simply selling specifications.

The “Karaoke Brings” Campaign

To emotionally connect the brand with consumers, we created a long-term campaign called:

“Karaoke Brings”

The campaign focused on the emotional impact of music and karaoke in people’s lives.

Instead of promoting features, the campaign highlighted:

  • Family bonding
  • Happiness
  • Nostalgia
  • Friendship
  • Personal moments
  • Shared entertainment experiences

This campaign became a central part of WhiteSquare’s brand storytelling and helped humanize the technology.

Scaling D2C & Marketplace Sales

From April onward, we aggressively focused on:

  • Marketplace growth
  • D2C performance
  • Retail support
  • Product campaigns
  • Conversion-focused creatives

Over time:

Amazon sales scaled to 5–6 orders per day

while the website also began generating direct monthly orders through the D2C ecosystem we created.

At the same time, the brand continued expanding into:

  • Additional retail partnerships
  • New marketplace opportunities
  • Wider national distribution

including discussions with:

Reliance Digital

Case Goal:

WhiteSquare evolved from a struggling niche electronics brand into one of the few recognizable smart karaoke brands in India.

Key Outcomes

  • Complete brand repositioning
  • Stronger premium perception
  • Retail expansion into Croma
  • Marketplace expansion across India & Singapore
  • Scalable D2C infrastructure
  • Improved social media ecosystem
  • Product-specific positioning strategy
  • Consistent monthly marketplace sales
  • Stronger consumer understanding of the category

Most importantly, the project helped establish karaoke as an aspirational entertainment category rather than a niche product segment.